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Workplace Problem Solving Worksheet

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Workplace Problem Solving Worksheet

People solving workplace problems

🏢 Part 1: Identifying Workplace Problems

1. What is a workplace problem? Tick the best answer:

Something that goes wrong at work

A fun activity at work

A type of job

2. Look at these workplace scenarios. Tick ALL the problems you can spot:

The photocopier has run out of paper

A colleague is having lunch

Someone arrives 30 minutes late for work

The computer won't turn on

Two workers are arguing loudly

3. Match each workplace problem to the correct type. Draw lines to connect them:
Machine breaks down
Customer makes a complaint
Running out of supplies
Staff member calls in sick
Internet connection fails
Delivery arrives late
Team members disagree on a project
People Problem
Equipment Problem
Customer Problem
Resource Problem
Communication Problem
Technology Problem
Supply Chain Problem

💡 Part 2: Finding Solutions

4. Complete these sentences about workplace solutions:

When there is a problem at work, I should __________________ my supervisor.

If I don't understand something, I can __________________ for help.

When equipment breaks, I should __________________ using it immediately.

5. Read this scenario and suggest TWO solutions:

Scenario: You work in a café. The coffee machine has stopped working and there are customers waiting to be served.

Solution 1: I could ____________________________________

Solution 2: I could ____________________________________

6. Use these sentence starters to describe how you would handle this problem:

Problem: A colleague keeps interrupting you whilst you're trying to work.

First, I would: ________________________________________

If that doesn't work, I would: ____________________________

🌟 Part 3: Extension Activity

7. Think of a workplace problem that might be difficult to solve. Write a short paragraph describing the problem and your solution:
8. Draw or describe a workplace where you might like to work. What problems might happen there?

Possible problems in this workplace:

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