🎯 Part 1: Skills and Job Roles

1. Below are four job roles and six key workplace skills. Draw lines to match each skill to the job roles where it would be most important. Note: Each skill can be matched to more than one job role.

Job Roles

Shop Assistant

Garden Worker

Café Worker

Office Assistant

Workplace Skills

Teamwork

Communication

Listening

Organisation

Problem-solving

Time-keeping

2. Which skill do you think is most important for ALL workplace roles? Circle your answer:

Teamwork

Communication

Listening

Time-keeping

✏️ Part 2: Explaining Your Matches

3. Choose TWO job roles from Part 1. For each role, write one sentence explaining why a specific skill is important. Use this example: "A café worker needs good communication because they talk to customers."

Job Role 1: _________________

Job Role 2: _________________

4. Think about a shop assistant dealing with a difficult customer. Which THREE skills would be most helpful? Tick the boxes:

Listening carefully to understand the problem

Communication to explain solutions clearly

Problem-solving to find the best outcome

Organisation to keep paperwork tidy

Time-keeping to arrive on time

5. A garden worker and an office assistant both need good time-keeping skills. Explain how this skill might be used differently in each job:

Garden Worker:

Office Assistant: