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Unique Value Proposition

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Unique Value Proposition

You are helping a new Australian business stand out in a crowded market. Read the scenario, test a few UVPs, then create one that gives customers a clear reason to choose the business.

Meet the business

Grace is launching a weekend smoothie cart at a busy community sports ground. Many visitors want a quick snack between games. Nearby options include a café with a wide menu and a vending machine with packaged drinks. Grace’s idea is to make fruit smoothies to order using seasonal Australian fruit. Customers can choose a dairy-free base, and each smoothie is ready in about two minutes. A small cup costs $5.50.

1.In your own words, what is a unique value proposition (UVP), and what should it help a customer understand?
2.Which group is most clearly targeted by Grace’s smoothie cart at the sports ground?
  • People at the sports ground who want a quick snack or drink
  • People looking for a full sit-down dinner
  • People buying packaged drinks for a long car trip
  • People seeking the widest possible café menu
3.Select the THREE most distinctive customer benefits that could support a convincing UVP for Grace’s business.
  • Ready in about two minutes
  • Customers can choose a dairy-free base
  • Made to order with seasonal Australian fruit
  • The cart has a bright umbrella
  • The business is open on weekends
4.Which option is the strongest UVP for Grace’s smoothie cart? Choose one and explain why it is stronger than the others.
  • The best smoothies in town!
  • A bright smoothie cart selling drinks on weekends.
  • Fresh, made-to-order fruit smoothies ready in two minutes, with dairy-free options for people grabbing a quick snack between games.
  • Smoothies for everyone at the sports ground.
5.A customer says, “I can buy a drink from the vending machine.” Give one practical reason they might still choose Grace’s cart.
6.A competitor starts selling smoothies for $4.50. Explain why simply lowering Grace’s price may not be the best response.
7.Sort each statement into “customer benefit” or “business feature”: “ready in two minutes”; “uses a portable blender”; “customers can choose a dairy-free base”; “the cart has a blue sign.”
  • Ready in two minutes
  • Uses a portable blender
  • Customers can choose a dairy-free base
  • The cart has a blue sign
  • Business feature
  • Customer benefit
  • Customer benefit
  • Business feature
8.Improve this weak UVP so it is more specific and customer-focused: “Grace sells nice drinks.” Include a target customer and at least one clear benefit from the scenario.

Build a UVP for a new idea

Choose a small business idea that could serve people in your local Australian community. Use the planning prompts, then write a concise UVP. Your idea can be real or invented.

9.Plan your UVP: What is the business? Who is the specific target customer? What need does that customer have? What benefit will the business offer, and what makes that offer different?
10.Write a one- or two-sentence UVP for your business. Use this guide if helpful: “For [target customer] who need [need], [business] provides [benefit], unlike [alternative] because [point of difference].”

3 printable pages

  • Unique Value Proposition, page 1 of 3: Meet the business

    Page 1

  • Unique Value Proposition, page 2 of 3: 4. Which option is the strongest UVP for Grace’s smoothie cart? Choose one and explain…

    Page 2

  • Unique Value Proposition, page 3 of 3: Build a UVP for a new idea

    Page 3

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