Workplace Language Introduction

Name:

Date:

Professional workplace communication illustration

💼 Part 1: Understanding Workplace Language

1. What is workplace language? Choose the best definition:

Language used only by managers and bosses

Professional communication used in work environments

Complicated words that make you sound smart

Language that is always formal and serious

2. Which workplace contexts require clear communication? (Select all that apply)

Safety briefings

Team meetings

Customer service interactions

Email correspondence

Training sessions

3. Why is workplace language important? Choose the most complete answer:

It makes you sound professional

It ensures clear communication and workplace safety

It impresses your colleagues

It follows company rules

4. Match the workplace vocabulary with the correct definition:

Protocol: _________________________________

Register: _________________________________

Jargon: ___________________________________

Word bank: Level of formality in language / Specialised terms used in specific industries / Established procedures or rules

🗣️ Part 2: Workplace Communication Scenarios

5. Read this workplace scenario and answer the questions below:

Sarah is a new employee at a construction company. During her first safety briefing, the supervisor uses terms like "PPE," "hazard assessment," and "lockout/tagout procedures."

a) What type of workplace language is being used? ________________________

b) Why is it important for Sarah to understand this language?

6. For each situation, write whether the communication should be FORMAL or INFORMAL:

a) Chatting with a colleague during lunch break: _______________

b) Writing an email to your manager about a project update: _______________

c) Giving a presentation to company executives: _______________

d) Asking a teammate for help with a task: _______________

7. Rewrite this informal message to make it appropriate for workplace communication:

"Hey boss, can't make it to the meeting tomorrow coz I'm sick. Will catch up later!"

✍️ Part 3: Reflection and Application

8. Think about a workplace you're familiar with (part-time job, family business, or workplace you've visited). Describe the type of language used there and why it's important:

9. Extension Activity: Choose an industry that interests you (healthcare, hospitality, trades, retail, etc.) and list three pieces of jargon or specialised vocabulary that workers in that field would need to know:

Industry: _________________________________

1. ________________________________________

2. ________________________________________

3. ________________________________________

10. In your own words, explain why adapting your language to your audience is important in the workplace: