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Email Writing Scaffolding Guide

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Email Writing Scaffolding Guide

Hana is helping at a local hardware store. She wants to email the store manager to suggest a small change that would make it easier for customers to find items. Work through the steps to plan, draft and improve a clear, polite email. You can use Hana’s situation or choose another realistic purpose and reader.

Purpose and reader

A good email is shaped by its purpose and the person who will read it.

1.Hana wants the manager to consider putting clear signs above the hardware store’s aisles. Who is her reader?

A close friend
The store manager
A customer she has never met

2.What is Hana’s main purpose in this email?

To request that the manager considers an idea
To complain about a friend
To tell a story about a holiday

3.Choose the most suitable opening sentence for Hana’s email.

Hey, you need to fix the shop!
I am writing to suggest a way to help customers find items more easily.
I saw a funny thing yesterday.

4.Write one sentence stating a clear purpose for an email you might send to a hardware store manager.

Build the email

A useful email usually has a subject line, greeting, clear paragraphs and a polite sign-off.

5.Pick the clearest subject line for Hana’s message.

A quick idea
Suggestion: signs above the aisles
Hello

6.Put these email parts in a sensible order: sign-off; subject line; body; greeting.

7.Complete this polite request: “Would it be possible to __________?” Write a request Hana could make about aisle signs.

8.Write two supporting details Hana could include to explain why aisle signs would help customers.

9.Which closing sentence sounds most polite and professional?

Do this soon.
Thank you for considering my suggestion. I would be happy to discuss it further.
That’s all. Bye.

10.Draft Hana’s email to the hardware store manager. Include a useful subject line, greeting, purpose, suggestion, at least two reasons, polite closing sentence and sign-off. Aim for 100–150 words.

Revise and edit

Read your draft aloud, then check each part. A strong email is clear, considerate and easy to follow.

11.True or false: An email to a manager should usually use polite language and explain its purpose clearly.

12.Rewrite this message so it sounds more polite and specific: “Put signs up. People get lost.”

13.Name two things to check before sending an email, and say one change you made to improve your draft.

3 printable pages

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Page 3

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More English Worksheets

Year 5

Email Writing Scaffolding Guide

Email Writing Scaffolding Guide

Purpose and reader

Build the email

Revise and edit

3 printable pages

About This Worksheet

Free in Kuraplan

Print-Ready

AI-Generated

For Teachers & Parents

Need a custom version of this worksheet?

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