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Email Writing Workshop

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Email Writing Workshop worksheet preview

Email Writing Workshop

Email writing illustration

📧 Part 1: Email Knowledge Check

1. Which greeting is most appropriate for a formal email to a business?

Hi there!

Dear Sir/Madam

Hey mate

G'day

2. Which features should you include in ALL emails? (Check all that apply)

Clear subject line

Appropriate greeting

Emojis

Proper closing

Slang expressions

3. What tone should you use when writing a complaint email to a company?

Angry and demanding

Polite but firm

Casual and friendly

Sarcastic

4. Fill in the blanks with appropriate words for email structure:

A good email has a clear _________ line, an appropriate _________, well-organised _________, and a professional _________.

✍️ Part 2: Email Planning & Writing

5. Formal Email Scenario: You bought a phone online that arrived damaged. Write a complaint email to the company asking for a replacement.

Planning notes:

Audience: _________________ Purpose: _________________

Tone needed: _________________ Key points to include: _________________

6. Informal Email Scenario: Write an email inviting your friend to your birthday party next weekend.

Planning notes:

Audience: _________________ Purpose: _________________

Tone needed: _________________ Key details to include: _________________

🔍 Part 3: Peer Review & Reflection

7. Peer Review Checklist: Exchange emails with a partner and evaluate using this criteria:

Formal Email Review:

Clear, professional subject line

Appropriate formal greeting

Polite, respectful tone

Clear purpose and request

Professional closing

Informal Email Review:

Friendly, casual tone

All important details included

Easy to understand

Appropriate informal language

8. One positive comment about your partner's formal email:
9. One suggestion for improvement:
10. Reflection: What is the most important thing you learned about email writing in this unit?
11. Goal Setting: What aspect of email writing do you want to improve next?

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