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Transactional Writing Skills Worksheet

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Transactional Writing Skills Worksheet

Help a community group communicate clearly and achieve a purpose. Read the messages, identify the choices writers make, then plan and write your own persuasive letter. Use the answer lines for your responses.

Purpose, audience and tone

Transactional writing communicates with a reader to achieve a clear purpose. The writer adapts the content, structure and tone to suit the audience.

1.A community group wants the council to keep a riverside path open. Which opening best states the purpose of a formal letter to a councillor?
  • I am writing to ask the council to reconsider its plan to close the riverside path.
  • Yesterday, I went for a walk and saw three ducks near the bridge.
  • The river is a long stretch of water that flows towards the sea.
  • I cannot decide whether I like walking or cycling more.
2.Match each transactional text with the tone that best suits its audience and purpose.
  • Email to a close friend about a weekend plan
  • Report giving findings to a council committee
  • Speech encouraging teenagers to volunteer
  • Letter asking a business to correct a mistake
  • Polite and firm
  • Friendly and informal
  • Objective and factual
  • Engaging and relatable
3.Read this draft to a council officer: “Hey, sort out the path closure. It’s a rubbish idea.” Rewrite it as one polite, formal sentence that still clearly disagrees with the closure.

Structure and useful choices

A well-organised transactional text helps its reader follow the message. Formal letters usually introduce the reason for writing, develop points in a clear order and finish with a suitable closing.

4.Put these parts of a formal letter in the usual order by writing 1–6 beside each item: main body; sender’s address and date; formal sign-off; recipient’s address; greeting; opening paragraph stating the purpose.
5.Complete the rule: Use “Yours sincerely” when you have named the person in your greeting, and “Yours faithfully” when your greeting is “Dear ”.
6.A letter argues that the riverside path should stay open because people use it to travel safely, enjoy exercise and reach local shops. Which sentence would make the strongest evidence-based point?
  • Everyone knows that closing the path would be terrible.
  • The path is used daily by walkers and cyclists travelling between the housing estate and the shops.
  • I like the path more than any other place.
  • The council should simply do what I say.
7.The draft says: “The path is important. It is good. People like it.” Name one change that would make these points clearer and more convincing.

Plan and write

Scenario: The council is considering closing a riverside path. Your task is to write to a local councillor and persuade them to keep it open. Consider who will read your message, what you want them to do and which reasons will support your view.

8.Plan three different reasons to keep the path open. For each, note a detail or example that could support your point.
9.Write the opening paragraph of a formal letter to the councillor. Clearly state why you are writing and your view about the proposed closure. Use a respectful, persuasive tone.
10.Write a suitable formal closing sentence that asks the councillor to take action, followed by the correct sign-off if your greeting was “Dear Councillor”.

3 printable pages

  • Transactional Writing Skills Worksheet, page 1 of 3: Purpose, audience and tone

    Page 1

  • Transactional Writing Skills Worksheet, page 2 of 3: Structure and useful choices

    Page 2

  • Transactional Writing Skills Worksheet, page 3 of 3: Plan and write

    Page 3

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