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Constructive Feedback Writing

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Constructive Feedback Writing

Read each question carefully. For the writing tasks, use a respectful tone, specific details and practical suggestions. For Question 2, select all that apply.

Understanding Constructive Feedback

1.What is the most useful aim of giving feedback about a service?

To embarrass the people responsible
To help identify a problem and encourage improvement
To prove that one person's opinion is always correct
To make the service sound as bad as possible

2.Which features can make written feedback more constructive? Select all that apply.

A courteous tone
A clear explanation of the issue
A specific example
A personal insult
A realistic suggestion for change

3.Complete the sentence with the most suitable word: Feedback should be offered _____ fear of negative consequences.

without
beneath
despite
towards

4.Which sentence is the most suitable opening for a respectful message about a concern?

I want to share some feedback about the afternoon bus service.
Your bus service is a complete disaster.
I cannot believe how badly you run this.
Everyone knows the drivers are useless.

5.Match each feedback feature to the example that best demonstrates it.

Respectful tone
Specific detail
Practical suggestion
Impact on users

I appreciate the work involved in keeping this area open.
Could the timetable be displayed near the entrance?
Students have had to refill bottles at the distant library tap.
The drinking fountain near the gym has been out of order since Monday.

Writing Practice

6.Read the feedback: “On Tuesday and Thursday, the library study area was full by lunchtime. A few extra quiet seats near the windows could help students who need a place to work.” Identify two features that make this feedback constructive.

7.Rewrite this comment as constructive feedback: “The sports equipment is rubbish, and whoever looks after it is hopeless.” Include a specific concern and a reasonable suggestion.

8.Write constructive feedback about a school service or facility of your choice. Begin respectfully, describe a specific issue and explain its impact, then suggest a realistic improvement.

9.Complete the sentence starter with a specific concern and a helpful recommendation: “I am concerned about , and I suggest that .”

10.Complete the sentence starter with an observation and a possible improvement: “I noticed that , and I think it could work better if .”

11.Complete the recommendation in a constructive way: “To improve the school recycling service, I recommend .”