Continence Care Dignity
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Continence Care Dignity
A respectful approach
Dignity in continence care means protecting a person's privacy, choices, comfort and self-worth. Ask before assisting, explain what will happen, use the person's preferred language, and provide only the help they want and need. Follow the person's care plan and workplace procedures. Use hand hygiene and appropriate protective equipment; help the person clean and dry their skin promptly after an episode. Report new pain, persistent redness, broken skin or other concerns to the appropriate health professional. Never diagnose or apply products outside your training or the care plan.
- “I’ll do everything quickly so you don’t have to worry.”
- “Of course. I’ll stay nearby, give you privacy, and help if you ask.”
- “Everyone needs the same kind of help.”
- “I’ll leave now and won’t check back.”
- Rub the area firmly and apply any cream available.
- Respectfully assist with prompt cleaning and drying as directed by the care plan, then report the redness to the appropriate staff member.
- Leave the person until the next scheduled check.
- Diagnose the cause and change the person's care plan.
- Explain the person’s care details so the visitor understands.
- Say that personal care information is private, and check with the person or follow the organisation’s privacy procedure.
- Make a joke to reduce embarrassment.
- Ask another resident to explain.
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