Online Communication Skills
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Online Communication Skills
The group chat
A group is planning a weekend park clean-up. Evie posts a sketch of a sign she designed. Jay replies, “That looks great! Could we make the heading bigger so people can read it?” Ruby-Mae is unsure what time to meet. Later, someone Evie does not know sends her a message asking for her phone number and where she lives.
Pause, think, choose
For each situation, think about respect, privacy and what to do next.
- “That’s a great start. Could we make the heading bigger?”
- “This is terrible. Don’t make another one.”
- “Whatever.”
- “What time are we meeting, please?”
- “Answer me now!!!”
- “You never tell me anything.”
- Pause, reread it and consider how it could make the other person feel
- Add more capital letters so your point is impossible to miss
- Send it quickly before you change your mind
Practise better messages
A good online message is considerate, clear and safe to share.
3 printable pages
Page 1
Page 2
Page 3
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