💬 Part 1: Understanding Communication

1. Which of these shows effective communication? Choose the best answer.

Looking at your phone whilst someone is talking

Making eye contact and nodding to show you're listening

Interrupting to share your own story

Crossing your arms and looking away

2. What are the key parts of active listening? Tick all that apply.

Making eye contact

Asking clarifying questions

Planning what you'll say next

Summarising what you heard

Not interrupting

3. Complete this sentence: When expressing feelings, it's better to use _______ statements instead of "you" statements.

Answer: _________ statements

4. Which body language shows you are listening well?

Slouching in your chair

Open posture and leaning slightly forward

Tapping your fingers on the desk

Looking around the room

🎭 Part 2: Communication Scenarios

5. Your friend is upset because they think you ignored them at lunch. Write what you could say using an "I" statement to explain your feelings and resolve the situation.

6. You need to ask your teacher for help with homework you don't understand. Write down three things you should do to communicate effectively in this situation.

7. A classmate is telling you about a problem they're having at home. Describe two ways you can show you are actively listening to them.