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Workplace Interpersonal Skills Assessment

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Workplace Interpersonal Skills Assessment

Workplace team collaboration illustration

📋 Part 1: Multiple Choice Questions

1. Which of the following is the most important interpersonal skill in the workplace?

Effective communication

Working independently

Technical expertise

Speed of work

2. When giving feedback to a colleague, you should:

Focus only on negative points

Be specific and constructive

Give feedback publicly

Avoid eye contact

3. Active listening involves:

Making eye contact

Asking clarifying questions

Interrupting frequently

Summarising what you've heard

4. The best way to resolve a workplace conflict is to:

Ignore the problem

Address it calmly and directly

Complain to other colleagues

Wait for someone else to solve it

5. Which behaviours demonstrate good teamwork?

Sharing information openly

Supporting colleagues when needed

Taking credit for others' work

Being reliable and punctual

6. When communicating with your manager, you should:

Be respectful and professional

Only speak when spoken to

Avoid asking questions

Use informal language

✏️ Part 2: Short Answer Questions

7. Describe two ways you can show empathy towards a stressed colleague.
8. Explain why emotional intelligence is important in the workplace.
9. You notice a team member is struggling with their workload. What interpersonal skills would you use to help them, and how?
10. Complete the sentence: "Good interpersonal skills help create a positive workplace because ________________"

Good interpersonal skills help create a positive workplace because ________________________________________________________________________________________________________________.

🎯 Part 3: Scenario Application

11. Your team has missed an important deadline. How would you communicate this to your manager using good interpersonal skills?
12. List three interpersonal skills that would help you work effectively in a diverse team.

1. _________________________________________________

2. _________________________________________________

3. _________________________________________________

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