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Active Listening Skills Worksheet

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Active Listening Skills Worksheet

Read the short meeting transcript carefully. Then show how an active listener identifies key ideas, checks understanding and responds respectfully. Use details from the transcript in your answers.

Meeting transcript

A group of rangatahi is discussing how to make their local park more welcoming. Maia says, “The park is busy after school, but there aren’t many places to sit in the shade. I think we should ask the council to plant more trees.” Wiremu replies, “That could take years. What if we first put up a shade sail near the courts? The area gets very hot in summer.” Anahera says, “I like both ideas. We could ask the council about trees and suggest a temporary shade sail while they grow. We should also check whether the sail would block the path.” Maia responds, “Good point. I hadn’t thought about the path. Maybe we can draw a simple plan and ask people who use the park what they think.”

Notice, understand, respond

Use the transcript above as your shared listening text.

1.Which statement best summarises the group’s main discussion?

They are deciding whether to close the park.
They are considering ways to add shade and make the park more welcoming.
They are planning a sports competition.
They are asking Maia to plant trees by herself.

2.Name one reason Maia gives for wanting more trees.

3.What concern does Wiremu raise about relying on trees?

4.Anahera says, “I like both ideas.” What listening skill is she showing?

She ignores the other speakers’ ideas.
She combines ideas and shows she has considered both contributions.
She changes the subject.
She repeats Maia’s idea without adding anything.

5.What practical problem does Anahera suggest the group should check before putting up a shade sail?

6.Match each response with its main purpose.

“Could you explain how long the council might take to plant trees?”
“So, you’re suggesting a temporary sail while the trees grow.”
“I agree that we should check the path first, because people need to use it.”
“I see your point, but I wonder if a sail would be too expensive.”

Summarise an idea
Ask for clarification
Build on an idea with a reason
Disagree respectfully

7.Maia says, “Good point. I hadn’t thought about the path.” What does this response show about her listening?

8.Write one open question the group could ask park users to find out what they need. Avoid a question that can be answered only with yes or no.

9.Choose the most active-listening response to Wiremu’s idea.

“That won’t work. Let’s move on.”
“You said a shade sail could give people quicker relief from the summer heat. Where might it go without blocking the path?”
“I was thinking about something else.”
“Trees are better, so there’s no need to discuss that.”

10.Suggest one next step for the group. Explain how it responds to at least two ideas or concerns in the transcript.

11.Reflect on a discussion you take part in. Name one listening behaviour you already use and one specific behaviour you will try next time. Give an example of what you might say or do.