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Emotional Intelligence in Relationships

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Emotional Intelligence in Relationships

Emotional intelligence means noticing and understanding emotions, then choosing how to respond. Read the scenario and use it to answer the questions. There can be more than one reasonable response; explain your thinking where asked.

A group-project moment

Mere, Luca and Hana are preparing a presentation. Luca has not finished the slides he agreed to make. Mere says, “You never do your part. I’m sick of this.” Luca goes quiet and looks down. Hana notices that Mere is speaking sharply and Luca has stopped contributing. The presentation is due tomorrow. Hana feels tense too, but wants the group to sort things out fairly.

1.Which response best shows emotional intelligence from Hana?

Tell Luca he has let everyone down and take over his slides.
Pause, notice how each person may be feeling, and ask if they can talk calmly about what is still needed.
Ignore the tension and hope the group finishes on time.
Tell Mere to stop being dramatic.

2.Luca’s silence and looking down could suggest that he feels ____________. Give one possible emotion, and explain why this is only a clue rather than proof.

3.Rewrite Mere’s words as an “I feel” statement that names a feeling, describes the situation and makes a respectful request.

4.Match each skill to the example that best demonstrates it.

Self-awareness
Self-management
Empathy
Communication

Taking a breath before replying in anger.
Asking, “What is getting in the way of finishing the slides?”
Considering that Luca may feel embarrassed or worried.
Noticing, “I’m tense and speaking sharply.”

5.Hana wants to check in with Luca. Which question is open and non-judgemental?

Why are you always so unreliable?
You don’t care about this, do you?
What, if anything, is making the slides difficult to finish?
Are you going to apologise now?

6.True or false: Empathy means agreeing with everything another person says.

TrueFalse

7.Choose two helpful next steps the group could take to solve the problem fairly.

Clarify what remains, then divide tasks according to what each person can realistically do.
Give Luca all the unfinished work so the others can avoid conflict.
Agree on a short check-in time and ask each person to say what support they need.
Keep criticising one another until someone gives in.

8.The group has tried speaking calmly, but Mere and Luca are still arguing and the deadline is causing stress. Name one appropriate person or support they could approach, and explain why.

9.Hana notices she is getting irritated. Write one strategy she could use to manage her emotion before speaking, and explain how it could help.

10.In your own words, explain how emotional intelligence can support whanaungatanga (building and maintaining relationships) and manaakitanga (showing care and respect). Use one example from the group-project situation.

11.Complete the sentence: “When I notice tension in a relationship, I can .”

12.Complete the sentence: “I will check what the other person thinks or feels by .”

13.Complete the sentence: “If we cannot sort it out safely, I can .”