Cyberbullying Support Resources
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Cyberbullying Support Resources
Scenario: the group chat
Talia is repeatedly mocked in a group chat. Someone has shared an embarrassing image of her without permission, and a message says, “You’ll regret it tomorrow.” Talia has saved screenshots, but she feels anxious about telling anyone because she does not want the situation to get worse. Her friend Maia wants to help.
New Zealand support guide
Netsafe offers advice about online harm and can help people understand reporting options. Visit netsafe.org.nz or call 0508 NETSAFE (0508 638 723). Youthline offers support for young people: call 0800 376 633, text 234, or use its online chat at youthline.co.nz. A trusted adult, school counsellor, whānau member or health professional can also help. Use the platform’s report and block tools where appropriate. Save relevant evidence, such as screenshots, dates and usernames, if it is safe to do so; avoid resharing harmful content. Contact Police on 111 for immediate danger. For non-emergency Police matters, use 105. Support services and contact details can change, so check their official websites for current options.
Choose safe and useful next steps
Use the scenario and support guide for Questions 1–4.
- Youthline
- Netsafe
- 105
- A social media platform
Make a reporting and support plan
There is no single required order for every situation. Choose steps that are safe and suitable; urgent danger needs an urgent response.
- Wait a few days to see what happens
- Tell a trusted adult immediately and contact 111 if there is immediate danger
- Reply with a threat of her own
- Delete everything and say nothing
- Netsafe
- Youthline
- Platform report/block tools
- 111
- Support for young people by phone, text or online chat
- Police emergency response when someone is in immediate danger
- Flag or limit contact with harmful accounts
- Advice about online harm and reporting options
Support without taking over
Support should respect the person’s choices while not keeping immediate danger secret. A friend can listen and help connect someone with trusted adults or services, but should not promise to solve everything alone.
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