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Online Fraud Protection Checklist

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Online Fraud Protection Checklist

Help keep your money, accounts and personal information safe online. Read the briefing, then work through the scenarios. For written answers, explain what you would do and why. If you are worried about a message or have already shared information, stop, tell a trusted adult and get help.

Quick briefing: spot the pressure

Online fraud is when someone tricks a person into giving away money, information or access to an account. A message can pretend to come from a bank, delivery company, online shop, game or someone you know. Watch for pressure to act immediately, unexpected links or attachments, unusual requests for passwords or one-time codes, and offers that seem far too good to be true. A padlock or an address beginning https:// protects the connection; it does not prove that a website or seller is honest. Don’t use contact details or links in a suspicious message. Instead, check through an official app, website address you type yourself, or a trusted adult. Never share a password or one-time security code with someone who contacts you.

Make the safe call

Choose the best response for each situation.

1.A text says a parcel cannot be delivered and asks you to pay a small fee through a shortened link. What is the safest first step?

Tap the link to see whether the parcel looks familiar.
Check the delivery company using its official app or website, or ask a trusted adult.
Reply with your address and payment details.
Forward the message to friends to ask if they got it too.

2.True or false? If a website has a padlock and starts with https://, it must be a genuine and trustworthy shop. Explain your choice in one sentence.

3.An account claiming to be a game moderator messages you: “Send me the six-digit code you just received or your account will be deleted.” What should you do?

Send the code, then change your password later.
Share only the first three digits.
Do not share the code; report or block the account and check the game’s official help channel.
Ask the account to prove it is a moderator by sending another link.

4.Match each warning sign in Column A to the safest action in Column B. Write the action letter next to each warning sign.

A. A message threatens account closure unless you act now
B. A stranger asks for your password or one-time code
C. An unfamiliar shop offers expensive trainers for a tiny price

3. Pause and verify using an official channel
1. Do not share it; block or report the request
2. Check the seller independently and ask a trusted adult before paying

Investigate the clues

Use the briefing and your judgement. A single clue may not prove fraud, but several warning signs together mean you should pause and check.

5.A social-media advert offers a new phone for £20. The seller wants payment by bank transfer today, has no clear returns information and says the offer ends in ten minutes. Name two warning signs and one safe next step.

6.You receive an email that appears to be from your bank and asks you to “verify” your account through a link. Give two ways to check whether it is genuine without using the link.

7.A friend says, “I use the same password everywhere because it’s easy to remember.” Explain one risk and suggest a safer approach.

8.You clicked a suspicious link and entered your password, but you have not given any payment details. What should you do next? Give two actions and say who could help.

Build your protection checklist

Write practical steps that you could use in real life. Your checklist should help you pause, verify and get support.

9.Write a four-step checklist for checking a message that asks you to click a link, pay money or share personal information.

Draw or write a simple reminder you could use before responding to an unexpected online request. Include: pause, verify through an official route, and ask for help. Do not include real passwords or personal details.

10.In one or two sentences, write a supportive reply to a friend who is worried they may have shared information with a scammer.